blog_posts: f7ca12d16f
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#18-12736 | 2021-09-21 13:11:49 | 4 ways conversational AI and Amazon Lex help the public sector transform customer engagement | https://aws.amazon.com/blogs/publicsector/4-ways-conversational-ai-amazon-lex-help-public-sector-transform-customer-engagement/ | Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply. | https://d2908q01vomqb2.cloudfront.net/9e6a55b6b4563e652a23be9d623ca5055c356940/2021/09/20/chatbot-conversational-ai-transform-public-sector-amazon-lex-1200x600-1.jpg | f7ca12d16f | Sam Malek, Pierre Collard | 2022-01-31 15:21:25 | 21 Sep 2021 |
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