blog_posts: 9d0815cf7e
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id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#18-12368 | 2021-09-02 19:01:24 | How to create a task-generating voicemail solution with Amazon Connect | https://aws.amazon.com/blogs/publicsector/how-to-create-task-generating-voicemail-solution-amazon-connect/ | It’s time consuming for public sector organizations to sort through packed voicemail inboxes, figure out how to respond, return calls, and take detailed records on each call. So AWS developed a scalable call center solution that allows organizations to streamline the entire call process – from call intake, to generating actionable insights for response with artificial intelligence, to detailed recordkeeping and storage. This blog post guides you through how to create this task-generating cloud call center solution with Amazon Connect. | https://d2908q01vomqb2.cloudfront.net/9e6a55b6b4563e652a23be9d623ca5055c356940/2021/08/13/task-generating-voicemail-amazon-connect-healthcare-nurse-call-response-records-1200x600-1.jpg | 9d0815cf7e | Ankur Taunk, Andrew Lieberthal, Tu Do | 2021-09-07 22:49:14 | 02 Sep 2021 |
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