blog_posts: 6e1a5ac79b
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#40-2061 | 2020-05-28 17:09:10 | Automate employee support lines with Amazon Connect | https://aws.amazon.com/blogs/contact-center/automate-employee-support-lines-with-amazon-connect/ | When a crisis like COVID-19 occurs, companies are unsure how it will impact their employees, customers, and community. During unprecedented times, many companies prioritize the health of their employees while keeping their business running. Maintaining this balance is difficult, especially when doing so manually is cumbersome. In response, companies have experimented with automated contact center [...] | https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2020/05/28/Connectlog-300x170.png | 6e1a5ac79b | Aneesh Mohan | 2020-05-28 17:09:10 | 28 May 2020 |
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