blog_posts: 5b6cf909be
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#34-19018 | 2020-11-30 20:49:53 | Real-time anomaly detection for Amazon Connect call quality using Amazon OpenSearch | https://aws.amazon.com/blogs/machine-learning/real-time-anomaly-detection-for-amazon-connect-call-quality-using-amazon-es/ | September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. If your contact center is serving calls over the internet, network metrics like packet loss, jitter, and round-trip time are key to understanding call quality. In the post Easily monitor call quality with Amazon Connect, we introduced a solution that [...] | https://d2908q01vomqb2.cloudfront.net/f1f836cb4ea6efb2a0b1b99f41ad8b103eff4b59/2020/11/25/1-AnomalyhistoryChart-300x113.jpg | 5b6cf909be | Kun Qian, Robertson Taylor | 2021-09-10 01:19:22 | 30 Nov 2020 |
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