blog_posts: 5204604f55
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#40-2243 | 2020-06-22 23:38:29 | How COVID-19 has changed the way customer service leaders think about contact centers | https://aws.amazon.com/blogs/contact-center/how-covid-19-has-changed-the-way-customer-service-leaders-think-about-contact-centers/ | Global emergencies dramatically shift daily routines, forcing companies to react quickly to change the way they support employees and customers. COVID-19 has changed the way we work, including the contact center space. Despite the benefits of cloud contact centers, many organizations don’t have the solutions to support virtual contact centers. This leaves companies maintaining buildings [...] | https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2020/04/17/RWL-300x169.png | 5204604f55 | Pasquale DeMaio | 2020-06-22 23:38:29 | 22 Jun 2020 |
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