blog_posts: 34ac37db66
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#3-26708 | 2021-09-27 21:55:08 | Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk | https://aws.amazon.com/blogs/apn/building-personalized-customer-experiences-using-amazon-connect-and-servions-servdesk/ | Servion started collaborating with AWS on hosting custom applications built for contact center customers. This helped Servion acquire knowledge of AWS services related to security, administration, load balancing, database, and networking. Learn how to build differential and personalized experiences using Amazon Connect contact flows, AWS Contact Center Intelligence (CCI) services, and ServDesk agent widgets. | https://d2908q01vomqb2.cloudfront.net/77de68daecd823babbb58edb1c8e14d7106e83bb/2021/09/27/Servion-AWS-Partners-1-300x150.png | 34ac37db66 | Arpita Shah, Simon Burke, Ayyakkannu Arvind | 2021-09-30 16:23:07 | 27 Sep 2021 |
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