blog_posts: 260b4d5ebb
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id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#18-16809 | 2022-08-23 13:39:10 | How human-centered design can help public agencies design better digital services | https://aws.amazon.com/blogs/publicsector/how-human-centered-design-help-public-agencies-design-better-digital-services/ | A common driver of public sector transformation is the potential for efficiency. This is certainly one of the benefits of digitalization. However, I want to share a story that shows why we need to balance this focus on efficiency with an understanding of how people will use our services to achieve the best results for our efforts. I walk through how agencies can approach human-centered design to create better and more effective citizen services. | https://d2908q01vomqb2.cloudfront.net/9e6a55b6b4563e652a23be9d623ca5055c356940/2022/08/23/human-centered-application-empathetic-service-design-best-practices-1200x600-1.jpg | 260b4d5ebb | Leon Voon | 2022-09-21 15:30:11 | 23 Aug 2022 |
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- 18 rows from blog_post_hash in blog_post_tags