blog_posts: 10545e478a
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id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#36-4899 | 2021-03-12 16:03:27 | Build Chatbots using Serverless Bot Framework with Salesforce Integration | https://aws.amazon.com/blogs/architecture/build-chatbots-using-serverless-bot-framework-with-salesforce-integration/ | Conversational interfaces have become increasingly popular, both on web and mobile. Businesses realize these interactions are resulting in quicker resolutions of customer concerns than a more traditional approach of agent interactions. An intelligent chatbot on top of customer-facing platforms comes with inherent benefits. Among these are 24/7 customer support with no agent wait-times, improved operational [...] | https://d2908q01vomqb2.cloudfront.net/fc074d501302eb2b93e2554793fcaf50b3bf7291/2021/03/11/Arch-Diagram2.jpg | 10545e478a | Shyam Namavaram, Mohsen Ansari, Johny Duval | 2022-02-16 20:17:33 | 12 Mar 2021 |
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