blog_posts: 0e1937ea4b
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id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#40-5697 | 2022-03-14 16:45:29 | Analyze Amazon Connect Contact Trace Record with Amazon Athena and Amazon QuickSight–Part 1 | https://aws.amazon.com/blogs/contact-center/analyze-amazon-connect-contact-trace-record-with-amazon-athena-and-amazon-quicksight-part-1/ | Join us for AWS Contact Center Day, a free virtual event where you’ll learn about the future of customer service, how machine learning can optimize customer and agent experiences—and more. Register now » Introduction Many organizations want the capability to perform analytics on the contact center data for an extended period and build custom reports for [...] | https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2022/03/14/Slide1-3.jpg | 0e1937ea4b | Ankur Taunk, Adam Richter, Mehmet Demir, Prashanth Krishnamurthy | 2024-06-10 14:49:34 | 14 Mar 2022 |
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