blog_posts: 0b2f80ff49
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
---|---|---|---|---|---|---|---|---|---|
blog-posts#40-9001 | 2023-04-13 16:27:41 | Exploring use cases for Amazon Connect step-by-step guides | https://aws.amazon.com/blogs/contact-center/exploring-use-cases-for-amazon-connect-step-by-step-guides/ | Contact centers aim to provide consistent, high quality customer experiences. However, this requires agents to be aware of the relevant customer information and business rules in order to deliver the best service. Traditionally, agents used multiple applications to handle customer interactions. Amazon Connect agent workspace is a unified experience for contact center agents to access [...] | https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2023/04/13/1200x627-300x157.png | 0b2f80ff49 | Luke Warneminde, Aurelien Plancque | 2023-05-29 22:45:59 | 13 Apr 2023 |
Links from other tables
- 12 rows from blog_post_hash in blog_post_tags