blog_posts: 06cd7889dd
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#40-1851 | 2020-11-23 23:29:59 | Preventing duplicate callback requests in Amazon Connect | https://aws.amazon.com/blogs/contact-center/preventing-duplicate-callback-requests-in-amazon-connect/ | Preventing duplicate callback requests in Amazon Connect Callback mechanisms are important in contact centers today because it allows callers to reserve their place in the queue without actually staying on the line. When their turn in the queue arrives, they receive an automatic callback from the contact center saving them precious time and providing an [...] | https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2020/05/15/ConnectDuplicate-300x169.png | 06cd7889dd | Robert Hockley | 2021-12-01 00:44:44 | 23 Nov 2020 |
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