blog_posts: 062272ed63
This data as json
id | createdDate | title | link | postExcerpt | featuredImageUrl | hash | contributors | modifiedDate | displayDate |
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blog-posts#2-78919 | 2023-11-28 17:52:31 | New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service | https://aws.amazon.com/blogs/aws/new-generative-ai-features-in-amazon-connect-including-amazon-q-facilitate-improved-contact-center-service/ | If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take [...] | https://d2908q01vomqb2.cloudfront.net/da4b9237bacccdf19c0760cab7aec4a8359010b0/2023/11/21/Amazon-Connect-Features-img-300x169.png | 062272ed63 | Veliswa Boya | 2024-03-12 21:07:23 | 28 Nov 2023 |
Links from other tables
- 15 rows from blog_post_hash in blog_post_tags